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Safe Transaction Tips for Customers
The changing patterns and lifestyles drive the banking sector to adapt by providing various facilities such as mobile banking. Through this facility, people no longer need to bother when conducting transactions. Banking activities, such as checking account balances, transfers, as well as purchases and payments, can be done anytime and anywhere through smartphones.
Along with the development of this technology, there is an important thing that we need to pay attention to, namely the proliferation of data buying and selling schemes and cybercrimes affecting banking customers. So, how can we be free from data theft when transacting digitally with BCA Syariah Mobile? Check out the following 5 tips!
1. Maintain the Confidentiality of Personal Data
In digital transactions, the first thing to do is to maintain the confidentiality of personal data, starting from User ID, PIN, Password, and OTP code. Never disclose such confidential information to anyone, including BCA Syariah.
2. Use a Secure Internet Connection
Avoid using the internet or Wi-Fi available in public places when transacting. While transacting, customers are also not advised to use third-party applications like VPN, which may risk reading your transactions.
3. Regularly Update Your Mobile Banking App
Update the mobile banking application you have. Each latest version of the mobile banking application usually comes with additional features and security system improvements. This way, your online transactions will be safer. The BCA Syariah Mobile application is only available on the App Store and Play Store, so make sure to download it from the right place.
4. Be Wary of Various Digital Transaction Crime Schemes
Fraud schemes during online transactions are becoming more diverse. Use your personal device for digital transactions and always log out when you finish. If you're going to shop or pay bills online, make sure the site and application are official and authorized. Avoid clicking on suspicious links, as they may be phishing attempts.
5. Seek Information Through the Official Organizer's Contact Center
If you encounter problems with online transactions, the first thing to do is to contact the official contact center. For questions or complaints about BCA Syariah, please contact Halo BCA at 1500888 or through our official social media @bcasyariah.official (Instagram) and BCA Syariah (Facebook).
Let's be more careful in online transactions! Scams, hacking, or breaches can be avoided by applying the above tips. Now, you can enjoy the convenience and security of transactions with BCA Syariah Mobile.
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